Claiming your listing on MICE Fiji takes about two minutes: find your business, enter your business email, and confirm the six-digit code we send you. On success the listing is promoted to L3 — owner-verified, the highest trust tier on the site, and you can edit it yourself from that point on. Here is the whole process, and what changes once you own the record.
Why does a verified listing matter?
Because planners and couples compare on what is published, not on what is available on request. A Fiji venue that publishes its banquet capacity gets shortlisted; one that publishes nothing gets skipped, however good it is.
That is the practical argument. The structural one is that MICE Fiji shows every listing's trust tier on the page. An unclaimed record sits at L1 or L2 — visibly assembled from outside sources. A claimed one carries owner verification, and owner-verified values are protected against being overwritten by our own data collection. If someone is going to be the authority on your room count, it should be you.
What do L1, L2 and L3 actually mean?
Every field value on MICE Fiji is written through an append-only provenance system, so a listing's tier describes how its data got there — not how good the business is.
| Tier | What it means | How a record gets there |
|---|---|---|
| L1 — Listed | A single-source listing. The baseline. | A free submission, or one editor or bot observation |
| L2 — Verified | Two causally-independent sources agree on a field value. The field is corroborated, not just asserted. | Two separate sources found to match |
| L3 — Owner-verified | The business owner has claimed the listing and confirmed the value. The highest trust level. | You complete the claim flow |
Alongside the tier, each record carries a drift status. Confirmed means recently verified with no conflicts. Stale means no verification activity in the last 90 days, at which point a scheduled sweep recomputes the record's heartbeat. Disputed means our collection has observed a value conflicting with an owner-verified one.
The full policy is at /trust.
How does the hold-and-flag rule protect you?
This is the part worth reading twice if you have been burned by a directory before.
If our data collection observes a value that conflicts with an owner-verified (L3) value, it must not overwrite it. It marks the record disputed, holds your value in place, and emails you to re-confirm. Owner authority is preserved by design, not by appeal.
Every change of any kind appends a ProvenanceEntry recording the source type — bot, owner, inference, editorial or self-reported — along with the authority tier, the confidence, the previous value, the actor and a timestamp. Those entries are never updated and never deleted. So there is always a readable history of how a number on your page came to be there, and who put it there.
How do I claim my listing?
Three steps.
- Find your listing. Search the site or browse by category — venues and accommodation at /category/venues and /category/accommodation, suppliers by trade at /category/dmcs, /category/av, /category/catering, /category/photographers, /category/florists and the rest, transport at /category/transport. Venue pages live at
/venue/{slug}, suppliers at/supplier/{slug}, transport operators at/transport/{slug}. - Open the claim form. Use the Claim this listing link on your page, or go to /claim and start from there. You will be asked for your name and a business email address — use one on your business's own domain if you have one.
- Confirm the six-digit code. We email it immediately. Enter it and the claim completes.
Once verified, your listing is promoted to L3 and you land in /my-listings, where you edit it.
What if my business is not listed at all?
Add it at /list-your-business. It is free and needs no login.
Choose whether you are a Venue / Property, a Supplier, or Transport, then give the name, type, city, description, website, phone and your email. Suppliers also list services. The submission creates an L1 "listed" record with self-reported provenance — and you can then claim it to reach L3.
One thing the form does on its own: it detects near-matches as you submit. If a record for your business already exists, it will show you the match and offer Claim this listing instead of creating a duplicate. Take that offer. A claimed existing record inherits whatever corroboration it has already accumulated; a duplicate starts from nothing and splits your presence across two pages.
Running an event rather than a business? Events have their own submission at /post-event.
What should I put in a claimed listing?
The fields planners actually filter on, in this order.
- Capacities, by setup. Theatre, classroom, banquet, cabaret, cocktail, boardroom, U-shape, hollow square. These power the capacity filters at /capacities. If you publish only one number, publish banquet.
- Room count, if you have accommodation. Most Fiji resorts publish none, which is a competitive gap you can close in thirty seconds.
- Wet-weather alternative. Almost no Fiji property publishes one, and it is the single most asked question in wedding enquiries. Naming your backup space and its seated capacity will win you enquiries.
- Outside-vendor policy. Whether couples may bring their own photographer, celebrant or florist, and what must be in-house. Ambiguity here loses bookings.
- Transfer time from Nadi International, stated as approximate and with the assumption behind it.
- A working website. It is how we corroborate everything else.
- Amenities and accommodation style — kids club, dive centre, adults-only, overwater, family resort and the rest. These drive the roundups.
Write them the way you would say them to a planner on the phone. We do not need marketing copy; we need the numbers your sales team gives out anyway.
Keep it current
A listing goes stale after 90 days without verification activity. If your capacities, packages or policies change — or a space closes for refurbishment — update the record the same week. Planners book eight to eighteen months out, and a wrong capacity found late is the kind of thing that ends a relationship before it starts.
If something on your page is wrong and you are not ready to claim it, tell us at /contact and we will look at it.
More on how the directory fits together: How to Source Everything for a Fiji Event in One Place, A Directory of Fiji's Event and Wedding Industry, and the trade-by-trade picture in Fiji DMCs, PCOs and Event Suppliers and Fiji Wedding Suppliers: Who to Book and How. The mechanics are also summarised at /how-it-works.